Workshop summary

The Covid-19 crisis has created major shifts in digital commerce. Customers are increasingly moving purchases online, bringing new demands and expectations. We are seeing changes in fraud and risk patterns. Plus, we are seeing the need for merchants to rapidly transform into digital-first businesses in order to continue to thrive in the new economic landscape.

In this session of our exclusive Build Beyond Series, online payments and fraud prevention expert Ebru Keskin joins our roundtable. We’ll discuss emerging strategies for merchants looking to find balance between customer experiences and security.

We will also share new findings from our industry research and survey of 5,000 customers and 1,500 merchants, Black Boxes and Paradoxes: The cost of disconnected payments

Join other leaders from the world’s most progressive brands to discuss:

  • Innovative ideas for improved fraud and risk prevention

  • Emerging customer expectations in the post-Covid era

  • Better strategies for leveraging data at the checkout and beyond

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Meet our speakers

Ebru Keskin


Global Online Payments and Fraud Prevention Expert, Independent Consultant

Julie Scrase 
Editorial Manager,

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